📖Books Review
Last Updated: August 2026
The Books Review feature in Client Hub allows firms to efficiently review and resolve common data issues from QuickBooks or Xero — all within the Client Hub platform. This tool helps streamline monthly close processes and improves data accuracy without switching between systems.
⚙️ How It Works
Books Review is automatically enabled for any Client Workspace that's connected to QuickBooks or Xero.
You can access Books Review in the Firm-only section of the Clients & Workspaces page. This section is visible only to firm users.
All tools in Client Hub, including Books Review, share a consistent look and feel — with the same column order and button layout. This makes it easier to navigate and perform reviews across different tools without relearning the interface.
🧰 Using the Actions Column
Each transaction row includes an Actions column, giving you quick access to key workflows while reviewing items. These actions are available across all Books Review categories, including Expense Inconsistencies, Purchases Without Payee, Large Transactions, Transactions Without Attachments, New Accounts, New Vendors, New Customers, and Balance Sheet/P&L Review.
Update
Applies any changes made to the transaction, such as account or class updates, and syncs those updates back to QuickBooks or Xero.
Comments 💬
Add internal notes to collaborate with your team. Comments are visible to firm users only and are not shared with clients.
Create Client Task ➕
Create a Client Task directly from the transaction. This is especially useful for requesting missing details or documentation from the client.
Open in QuickBooks/Xero 🔗
Opens the selected transaction directly in QuickBooks or Xero, depending on the workspace's connected integration. The QuickBooks or Xero company must already be open and logged in within another browser tab.
Mark as Reviewed ☑️
Marks the transaction as reviewed and removes it from the Not Reviewed view.
🔍 What Books Review Helps You Catch
The current version reviews the following data points:
Expense Inconsistencies
Flags expenses that are categorized differently than the majority of transactions for that vendor over the past 12 months.
Purchases Without Payee
Identifies expense transactions missing a vendor/payee.
Purchases in a Parent Account
Highlights transactions posted to a parent account instead of a sub-account. This category is available for QuickBooks-connected workspaces only.
Large Transactions
Detects expense transactions over a defined threshold.
You can adjust this threshold by clicking the Settings (gear icon) within Books Review and updating the Amount Threshold (USD) field to match your review needs.
Transactions Without Attachments
Lists expense transactions without supporting documents attached, with the option to create a Client Task to request the attachment.
You can refine which accounts are included by clicking the Settings (gear icon) and selecting Filter Source Accounts. From there, choose which bank and credit card accounts should be included in the review.
New Accounts
Surfaces recently created accounts to help you monitor and confirm whether they were set up correctly.
New Vendors
Shows newly added vendors, making it easier to review for duplicates or incorrect entries.
New Customers
Displays recently created customers, allowing you to confirm accuracy and avoid duplicates.
📊 Balance Sheet Review (AI Analysis)
AI compares the balance sheet to the previous period and highlights accounts that may require review based on changes in balances or activity patterns.
When you click Run AI Analysis, the system evaluates balance sheet accounts against the prior period and visually surfaces accounts that may need verification.
What the Shaded Rows Mean
Orange-shaded rows indicate accounts flagged by AI due to unusual or unexpected balance changes compared to the previous period. These may include large dollar movements, significant percentage changes, or balances that deviate from historical patterns.
Once reviewed, these rows can be cleared using the Mark as Reviewed option in the Actions column.
Green-shaded rows are surfaced by AI Analysis when an account shows activity in the current period but had no amount in the prior period. This may be expected, or it may indicate new, miscategorized, or unintended activity. Green rows prompt the reviewer to verify that the current-period activity is accurate.
Green-shaded rows do not have their own review status. The review action applies only to orange-shaded rows.
Rows without shading were not highlighted by the AI and are shown for reference.
Viewing Transaction Details
All rows — orange, green, and unshaded — can be clicked to expand and view detailed transaction activity for the selected account.
From the expanded transaction view, you can select Open in QuickBooks or Open in Xero to open the transaction directly in your connected integration, as long as it's already open and logged in within another browser tab.
📝 Note: For Xero-connected workspaces, account drilldown may exclude system-generated journal entries.
📈 Profit and Loss Review (AI Analysis)
AI compares the profit and loss statement to the previous period and highlights accounts with changes or activity patterns that may need review.
This analysis helps surface income, cost of goods sold, and expense accounts that could impact profitability or signal potential data issues.
What the Shaded Rows Mean
Orange-shaded rows highlight accounts flagged by AI due to unexpected or significant changes from the prior period. These may include sudden increases or decreases or activity that differs materially from previous trends.
After reviewing the activity, these rows can be marked as reviewed using the Mark as Reviewed option in the Actions column.
Green-shaded rows are surfaced when an account has current-period activity but no amount in the prior period. These rows highlight newly active or resumed accounts so the reviewer can confirm that the activity is appropriate and correctly categorized.
Green-shaded rows support the review process but do not have a separate review status.
Accounts without shading were not flagged by the AI and do not require review.
Viewing Transaction Details
You can click any row — shaded or unshaded — to expand and review the transactions that make up the account activity.
Each transaction includes an Open in QuickBooks or Open in Xero option, allowing you to jump directly to the source transaction in your connected integration when it's open and logged in in another tab.
🔗 Connect a Client Workspace
If a client isn't yet connected to QuickBooks or Xero, follow these steps:
- Go to Settings > Client Hub > QuickBooks Integration (or Xero Integration)
- Follow the prompts to connect the Client Workspace