🔐 Logging In with a Magic Link (Passwordless Login)

Last Updated: July 2026

Client Hub makes it easy to log in without a password. Instead of typing your password every time, you can request a magic link — a single-use link sent directly to your email that logs you in instantly. This article walks you through how the magic link login works, what to expect on mobile, and what to do if you run into any issues.

✉️ How to Log In with a Magic Link

1. Go to the Client Hub login page.
2. Enter your Email Address in the field provided.
3. Click Send me a Magic Link to Log In (or press Enter).
4. A confirmation message appears letting you know that if the email address is valid, you will receive your magic link within a few minutes.
5. Open your email inbox and look for an email from the Client Hub Team with the subject line Your Magic Link to Client Hub is here!
6. Click the Log in to Client Hub button inside the email.
7. Since magic link login doesn't use a Remember Me checkbox, you'll be asked whether you'd like to stay logged in. Choosing Yes means you won't need to request a new magic link every time you return to Client Hub.

📝 Note: The magic link expires in 10 minutes and can only be used once. If it expires before you click it, return to the login page and request a new one. Check your spam folder if the email doesn't arrive within a few minutes.

📱 Logging In on Mobile

If you open the magic link on a mobile device, your browser will prompt you to open the Client Hub app. Tap Continue to be redirected and authenticated directly in the app.

📝 Note: The Client Hub mobile app is available for iOS and Android. If you haven't downloaded it yet, you can find download links in the magic link email itself.

🔑 Logging In with a Password Instead

During the transition to passwordless login, you can still log in the traditional way. On the login page, click Log in with a Password below the Send me a Magic Link to Log In button and enter your credentials as usual.

📝 Note: If you use a password manager (including your browser's built-in one), the login form will automatically switch to password authentication as soon as your saved password is filled in — so you won't need to click over to the password option yourself.

⚠️ Magic Link Request Limit

To protect your account and ensure system security, Client Hub limits how often you can request a magic link: one request per minute per email address or IP address. If you request one too soon, you'll see a message letting you know how long to wait before trying again.

If your magic link doesn't arrive at all, you'll see a message letting you know to use your password instead. If you see this message, simply log in with your password, or wait and try requesting another magic link. If you believe something is wrong with your account access, contact our support team.

🧠 Tips

• The magic link is single-use only — once clicked, it cannot be used again
• Always check your spam or junk folder if the email doesn't arrive promptly
• On mobile, tapping Continue in the browser prompt will open the Client Hub app and log you in automatically
• If you share a computer with others, logging in with a magic link keeps your session secure since no password is stored or typed
• If you use a password manager, the login form will recognize that and switch to password login automatically