🥜 User Notifications in a Nutshell

How Client Hub keeps users informed—without overwhelming them.

At Client Hub, we designed our notification system to be helpful, not annoying. Here’s how we do it:

📬 1. Notifications Are Only Sent for Unread Activity

We avoid sending unnecessary emails:

• If a user has the workspace open, messages and tasks are marked as read—so no email or mobile notification is sent.
• Email and bell notifications are only triggered for new or updated activity that hasn't been viewed yet (like tasks, job comments, or messages).

🕒 2. Email Notifications Are Batched

To prevent inbox overload:

• Email notifications are grouped into a digest and sent every 15 minutes, summarizing all unread activity during that time.
• Users receive real-time mobile push notifications if they have the Client Hub mobile app installed and notifications enabled.

💡 Pro Tip:

Want fewer emails and faster updates? Use the mobile app to get real-time alerts and manage everything on the go.